Returns & Refunds
How do I request a return?
Contact us within seven days of delivery with your order number, photos, and reason for return.
What condition must returned items meet?
Items must be unused, undamaged, and returned in original packaging with accessories, manuals, and purchase documentation.
Can defective items be replaced?
Defective or incorrect items may qualify for replacement, subject to inspection by our technical team.
How are refunds processed?
Approved refunds are issued in Pakistani rupees through the original payment method after inspection.
Who pays return shipping?
Customers cover return shipping unless the item arrived damaged, defective, or different from the order.